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We are proud to offer the following services...
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Hospital
Our hospital is purpose built and suited to the specific needs of cats, with no cold stainless steel in sight. We have a lot the same “toys” you may find in find in a human hospital. Our hospital is equipped to perform most types of surgery with modern anaesthetic machines, cardiac, respiratory and critical care monitors. Our surgical area is completely sterile and we use the safest and modern anaesthetics very similar to an operating theatre in a human hospital.
Our veterinarians perform a vast range of operations such as de-sexing, exploratory surgery, caesareans, tumour and lump removals, wound stitch-ups, intestinal obstructions, and more…
As with human surgery, our veterinarians scrub up, wear surgical gowns and safety protection as well as using “cat size” instruments for any procedure. The surgical table is heated for the comfort and wellness of our patients who are continually monitored. A fully trained veterinary nurse assists the veterinarian and monitors the patient’s anaesthetic throughout the procedure.
As our hospital does not offer 24 hour patient care, we offer a referral service to any number of 24 hour emergency clinics, where the patient care can be closely monitored throughout the night. We work closely with specialists in medicine and surgery and offer referral to them if we feel that they may offer you and your cat a more specific type of service.
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Surgery
Hospital
Consult Room
Waiting Room
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Dentistry
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If your cat has dental disease or a toothache, you are very unlikely to notice. That is why a regular annual dental and health check-up is important. Unlike dogs, they don’t tend to pant, so their teeth are not easily visible. Any smelly breath, yellow tartar build-up or sometimes they may drop their food, can be signs they need a dental exam.
A dental check up may highlight the need for cleaning, polishing, tooth extraction or even just a change in diet to prevent the problems and do away with the need for yearly cleans. Remember, your cat will look and function better and also live longer with healthy teeth and gums.
It’s true that a high percentage of aging cats suffer from some degree of periodontal and gingival disease. This is a condition in which bacteria attack the gum tissue causing a foul odour, yellowish brown crusts of tartar around the gum line and even pain and bleeding when your cat eats or you touch its gums.
Our clinic caters for all routine dentistry. For more advanced problems, we offer full dental referral services to specialists trained in advanced orthodontics.
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Pathology
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We are able to perform various pathology tests such as blood and urine tests within the hospital, thus giving faster diagnosis and treatment. We have specialised in-house biochemistry analysers which allow us to care for sick patients more closely. For more detailed testing we engage the services of a specialist laboratory.
Regular urine and blood testing helps us screen for the early signs of any progressive age related conditions. Early diagnosis can add years to your cats life and also help reduce the cost of long term care.
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Pharmacy
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It is often necessary to medicate cats with specific medicines. Similar to human medications, some drugs have legal restrictions on their use and can only be dispensed under certain conditions. For some drugs, we need to get them compounded by a special pharmacist, who can also make most medications into palatable pastes or liquids as well as any specific dose requirements. They can even compound some drugs that can be absorbed across the skin.
If your cat has an ongoing condition and requires a repeat medication we recommend that you ring us first so that we can ensure that the prescription is approved and ready to go when you arrive. In some instances your cat may need to be re-examined prior to re-dispensing the medication, where necessary we will let you know.
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Behaviour/Kitten Kindy
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We see a lot of cats and kittens these days “behaving badly”. This may be attributable to poor socialisation as a kitten or as a result of environmental conditioning. We have extended consults to help adequately define and diagnose any problems. To help avoid any problems, we spend extra time with you and your kitten discussing training and home modifications which will help curb any behavioural issues.
In the future, we hope to start KITTEN KINDY - this is a great way for your kitten to develop appropriate social and play behaviour with other kittens in a fun and safe environment. We discuss obedience training, litter training, scratching, grooming and dietary advice as well as an array of other subjects concerning the happiness and health of your new friend.
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Cat-Kitten Adoption
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The Cat Adoption Centre allows us to provide a non-profit community service by housing, caring and re-homing cat ‘orphans’. This allows us to prevent the unnecessary destruction of homeless cats and kittens and provide healthy happy cats to our clients.
All kittens and cats receive a full veterinary assessment, are de-sexed and microchipped, vaccinated, flea treated and de-wormed. Cat Adoption Centre clients receive a full history (as we know it), and a vaccination certificate for their new pet.
If you are looking for a kitten or cat to be a new member of your family, just call in to see our orphans.
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Radiology
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Our x-ray facilities allow us to investigate animal injuries and health problems. Having the equipment on hand means we are able to quickly diagnose injuries particularly in emergency situations. This is convenient for you as your cat can have all treatment done at the hospital and also means our patients are given the best opportunity for recovery.
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Ultrasound
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This is a technique that provides us with a non evasive way of scanning your cat’s body system without the need for surgery. This equipment is used for the diagnosis and treatment of pets by using high frequency sound waves. Currently, we refer all of our ultrasound To Dr Carolyn O’Brien at the Veterinary Referral Hospital. She is Victoria’s only Registered Specialist of Feline Medicine.
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Grooming / Nail Clipping
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For all those cats that require a summer haircut, we provide a grooming service. Most cats will require sedation as it can sometimes be an uncomfortable procedure. For those who just wont sit still, they may require a full anaesthetic to complete the job.
Clipping your cats’ nails can be a stressful time for you and your cat. We invite you to bring your cat down at your convenience and we will clip their nails for you while you wait.
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Cat Boarding
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A home away from home for your feline family members! Our boarding facilities provide a bright, clean, warm and safe environment in which your beloved feline friend can enjoy while the family is away.
You will be comforted by knowing a full team of veterinary staff and loving cattery attendants is on hand should your cat have any healthcare needs. Our staff specialise in lots of cuddles and TLC, as well as catering for special needs. We encourage inspections; just call us to let us know when you are coming.
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Health Insurance
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It is hard to have to say goodbye to a loved cat, especially if the decision is based on financial considerations. New innovations and specialty areas in veterinary medicine have allowed more advanced treatment for your cat but this has also increased the cost of these procedures. Why risk the dilemma of expensive treatment or euthanasia of a loved cat when insurance is available. Our team are happy to provide you with information on insurance policies just phone or drop in to see us.
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Cat Shop
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We offer a range cat care products including premium foods, parasite control products such as flea, and heartworm prevention. General cat shop merchandise including special toys, collars and grooming products and much more. If you have any special needs we can also arrange for products to be ordered, simply ask our receptionists.
If you are looking for that something special – there are a couple of fantastic pet shops with a huge range of toys and great gift ideas to help spoil you feline friend:
PETS AND THE CITY – ALBERT PARK – 9686 5252
ZOO PETS – MALVERN & BRIGHTON – 9593 1205 / 9509 7943
FAAT CATS – GLEN HUNTLEY – 9571 4867
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Referral Centres
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This is a big growth area in Veterinary medicine, especially as people are expecting higher standards of care for their beloved pets. More Vets are undergoing further training to become registered specialists in the same areas as doctors can. This includes surgery, medicine, ophthalmology, oncology (cancer), dermatology, ultrasound, dentistry and critical care. These services may sometimes seem expensive, but we are lucky to have some of Australia’s best practitioners and dedicated Hospital here in Australia.
Our hospital works closely with a number of these specialists to offer you and your cat the best outcome based on all aspects.
Southern Animal Referral Hospital – HIGHETT – 9532 5261
Melbourne Vet Referral Centre – GLEN WAVERLEY – 9887 8844
Veterinary Referral Hospital– HALLAM – 1300 653 858
Animal Surgical Centre –MT WAVERLEY - 9548 7377
Animal Eye Service – MT WAVERLEY – 9808 2822
Behaviour Counselling Service - OAKLIEGH – 8800 3143
University of Melbourne – WERRIBEE – 9731 2200
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Afterhours - Emergency Centres
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Whilst are proud to run a high standard hospital, we do not have the capacity to run a 24 hour facility. When patients require round the clock critical care and monitoring, we recommend that patients are transferred to one of the emergency centres for continued care.
There are several dedicated 24-hour Veterinary centres catering for all emergencies, 365 days a year when our clinic may be closed and your cat requires Veterinary attention. The safest option is to note the most convenient centre to you and familiarise yourself with its whereabouts – hopefully you never have to call on their services.
Southern Animal Referral Hospital – HIGHETT – 9532 5261
AEC – Animal Emergency Centre – GLEN WAVERLEY – 9803 8122
South Eastern Emergency Centre – HALLAM – 1300 653 858
Northern Suburbs emergency Centre – ESSENDON
University of Melbourne – WERRIBEE – 9731 2322
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